Cancellation and Rescheduling Policies for Life Coaching, DEI Consulting, and Organizational Services
Disclaimer:
This platform is dedicated exclusively to life coaching—a forward-focused process designed to help you set goals, create actionable plans, and move with clarity and purpose. While I hold an MSW with a clinical specialization, this space does not provide psychotherapy, mental health diagnoses, clinical assessments, or therapeutic treatment plans. If you are seeking clinical or mental health services, please consult a licensed mental health professional.
Life Coaching Cancellation & Rescheduling Policy
At Ariel De’Freeze Life Coaching and Consulting, we value your time and growth. To ensure fairness and flexibility for all clients, please review the following guidelines. These policies help us provide consistent, high-quality support while honoring the needs of every client
Life Coaching Payment, Cancellation & Rescheduling Policy
1. Payment at Scheduling
Full payment is required at the time of booking to secure your session. Payments are non-refundable but may be applied to a future session if rescheduling guidelines are followed.
2. Cancellation Notice
Cancellations must be made at least 24 hours in advance. Cancellations within 24 hours will incur a $50 cancellation fee.
3. Late Cancellations
Canceling within 10 minutes after your session start time is considered a late cancellation and will incur a $25 fee.
4. No-Show Policy
If you miss your session without notice, you will be charged the full session fee. Future appointments will require at least 4 hours' notice to be rescheduled.
5. Rescheduling Policy
To reschedule, provide at least 48 hours' notice. Rescheduling within 48 hours will incur a $50 fee and is subject to availability. After two missed or rescheduled sessions, a new scheduling fee will apply.
6. Grace Period
A 10-minute grace period is allowed. After 10 minutes, your session may be marked as a late cancellation and will incur a $25 fee.
7. New Scheduling Fee
After two no-shows or two consecutive reschedules, a new scheduling fee will be required to continue services:
• $250 – Individual Life Coaching (60-minute session)
• $325 – Individual Life Coaching (90-minute session)
• $225 – Group Life Coaching
This policy ensures accountability, protects valuable time, and supports a consistent coaching experience for all clients.
Consultation Cancellation and Rescheduling Policy
Purpose of Consultation
The consultation is designed to determine your area of focus for life coaching. This differs from consulting for agencies, schools, or organizations. During this session, we’ll discuss your goals, challenges, and how I can support you in reaching the next phase of personal development. It’s an opportunity for us to explore how we can work together effectively and create a tailored approach to your growth.
Consultation Cancellation & Rescheduling Policy
1. Cancellation Notice
Please provide 48 hours’ notice to cancel or reschedule. Cancellations within 48 hours will be charged a $50 fee.
2. Late Cancellations
Cancellations made within 24 hours will incur a $75 late cancellation fee.
3. No-Show Policy
Missed consultations without notice are considered no-shows and will be charged the full session fee. Rescheduling will not be permitted without prior notice.
4. Rescheduling
Rescheduling within 48 hours will incur a $50 fee. All consultations must be booked at least 48 hours in advance.
Organizational & School Consulting Policy
Purpose of Consultation
To ensure smooth scheduling and respectful collaboration, we require advance notice for any changes or cancellations. These guidelines help us maintain professional standards and deliver high-impact, timely services.
Organizational Consulting Cancellation & Rescheduling Policy
1. Cancellation Notice
Please provide at least 48 hours’ notice to cancel or reschedule. Cancellations within 48 hours will incur a $100 fee.
2. Late Cancellations
Cancellations made within 24 hours of your session will be charged a $150 late cancellation fee.
3. No-Show Policy
Missed sessions without notice are considered no-shows and will be charged the full session rate. Future bookings require payment of the no-show fee.
4. Rescheduling
Rescheduling within 48 hours will incur a $100 rescheduling fee. Sessions must be booked at least 48 hours in advance.