Wooden house with panoramic view of mountains and lake

Terms and Conditions | Ariel De'Freeze Life Coaching & Consulting™

Effective Date: January 16th, 2025

These Terms and Conditions ("Agreement") govern your use of the services and products provided by Ariel De’Freeze Life Coaching & Consulting™ ("Company," "we," "our," or "us"). By accessing or using any of our services, content, or products, you agree to abide by these terms. If you do not agree with these terms, please do not use our website or services.

Disclaimer:
This platform is dedicated exclusively to life coaching—a forward-focused process designed to help you set goals, create actionable plans, and move with clarity and purpose. While I hold an MSW with a clinical specialization, this space does not provide psychotherapy, mental health diagnoses, clinical assessments, or therapeutic treatment plans. If you are seeking clinical or mental health services, please consult a licensed mental health professional.

Terms of service

Effective Date: January 16th, 2025

1. Acceptance of Terms

By accessing this website or using services from Ariel De’Freeze Life Coaching & Consulting™, you agree to these Terms of Service. If you do not agree, do not use our services.

2. Updates to Terms

We may update these terms at any time. Changes will be posted on this page. Please review them periodically.

3. Services

3.1 Life Coaching

We offer life coaching to support personal growth, confidence, and leadership. Coaching is not therapy and should not replace mental health, legal, or medical advice.

3.2 Consulting

We provide consulting services for organizations, schools, and agencies focused on growth, DEI, and trauma-informed practices.

3.3 Digital Products

Digital resources (workbooks, guides, courses, etc.) are sold separately through our website for personal and professional development.

4. Memberships, Payments & Subscriptions

4.1 Memberships

Subscriptions may require a fee and are non-transferable and non-refundable unless otherwise stated in our cancellation policy.

4.2 Payment Terms

Full payment is due at the time of purchase unless otherwise agreed. Subscription payments follow the selected billing cycle until canceled.

4.3 Non-Refundable Purchases

All payments for services and digital products are final and non-refundable, unless required by law.

5. Termination

5.1 By Ariel De’Freeze Life Coaching & Consulting™

We reserve the right to terminate services or memberships for nonpayment, violations of these terms, or conduct deemed inappropriate. No refunds will be issued.

5.2 By You

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing cycle.

6. Intellectual Property

6.1 Ownership

All content is the property of Ariel De’Freeze Life Coaching & Consulting™ and is protected by copyright and trademark laws.

6.2 Usage

You may not copy, share, or distribute any content or digital products without written consent.

6.3 Limited License

Purchasing content grants you a personal, non-transferable license. You may not resell, modify, or republish the materials.

6.4 Prohibited Use

You may not:

  • Copy, alter, or redistribute content

  • Use our trademarks or branding without permission

  • Infringe on our intellectual property rights

7. Privacy

Your privacy matters. Please refer to our Privacy Policy to learn how we collect and use your information.

8. Limitation of Liability

8.1 No Guarantees

Results from our services vary. We do not guarantee specific outcomes.

8.2 Liability Limitation

We are not liable for indirect or consequential damages, including loss of income, data, or reputation.

9. Indemnification

You agree to indemnify and hold harmless Ariel De’Freeze Life Coaching & Consulting™ from any claims, damages, or expenses resulting from your use of our services or violation of these terms.

10. Governing Law & Dispute Resolution

10.1 Governing Law

These terms are governed by the laws of the State of Ohio.

10.2 Dispute Resolution

Disputes will be resolved through binding arbitration in Cuyahoga County, Ohio.

11. General Provisions

11.1 Severability

If any part of these terms is deemed invalid, the remaining sections will remain in effect.

11.2 Entire Agreement

These terms represent the entire agreement between you and Ariel De’Freeze Life Coaching & Consulting™.

12. Contact

Questions? Contact us at:
Ariel DeFreeze Life Coaching and Consulting
[Insert Address]
[Insert Email]
[Insert Phone Number]

13. Force Majeure

We are not liable for delays or service interruptions due to events beyond our control, including natural disasters, strikes, or government actions.

14. User Responsibilities

14.1 Code of Conduct

You agree not to:

  • Engage in unlawful, abusive, or disruptive behavior

  • Attempt to breach our website or systems

  • Misuse our services

14.2 Account Security

You are responsible for your account and agree to notify us of any unauthorized activity.

15. Digital Content Usage

15.1 License

You’re granted a limited license to use purchased content for personal use only.

15.2 DRM Compliance

Do not attempt to bypass or disable digital rights protections on our content.

16. Billing Terms

16.1 Accurate Information

You must provide valid and up-to-date billing information. We reserve the right to cancel services if payment fails.

16.2 Price Adjustments

Prices may change at any time and will be reflected on the website.

17. No Warranty

17.1 Disclaimer of Warranties
We do not guarantee that our services or digital products will meet your specific needs, be uninterrupted, or error-free. Our services and products are provided "as is" without any express or implied warranties, including, but not limited to, the implied warranties of fitness for a particular purpose or non-infringement.

18. Refund Policy

18.1 Digital Products
As outlined earlier, all digital products are non-refundable once purchased. However, should there be an issue with the functionality or delivery of the product, we will work with you to resolve the problem promptly.

18.2 Life Coaching and Consulting Services
For life coaching and consulting services, cancellations must be made in accordance with the rescheduling and cancellation policy. If services are pre-paid, they are non-refundable, except in cases where services are canceled or terminated by Ariel De’Freeze Life Coaching & Consulting™.

19. Security of Information

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. For full details, please review our [Privacy Policy].

20. Third-Party Links

Our website may contain links to third-party websites. Ariel De’Freeze Life Coaching & Consulting™ is not responsible for the content, privacy practices, or terms of those third-party sites.

21. Dispute Resolution

All disputes shall be resolved by binding arbitration in the State of Ohio, in accordance with the rules of the American Arbitration Association. You waive the right to participate in any class action proceedings.

22. Severability

If any provision is deemed invalid or unenforceable, the remaining provisions shall remain in effect.

23. Entire Agreement

These Terms, along with our Privacy Policy and other published legal notices, constitute the full agreement between you and Ariel DeFreeze Life Coaching & Consulting. Rights may not be transferred without our prior written consent.

24. Contact

Questions? Contact us at:
Ariel De’Freeze Life Coaching & Consulting™
Use the form located on our Contact Page for general inquiries, or navigate to your Member Area for secure messaging regarding your account or services.

25. Clarification of Services – No Psychotherapy Provided

Services offered are not psychotherapy and do not include clinical assessments, diagnoses, or treatment. If such services are needed, we recommend consulting a licensed mental health provider.

26. Scope of Services

Our services are limited to personal development and coaching. We do not treat mental health conditions. If necessary, we will refer you to licensed professionals.

27. Mental Health Referrals

For emotional distress or mental health crises, contact a licensed provider or the National Suicide Prevention Lifeline at 1-800-273-8255 or visit www.suicidepreventionlifeline.org.

28. Informed Consent

Clients must acknowledge that coaching is not therapy and that results are not guaranteed. Your growth depends on your commitment to the coaching process.

29. Insurance and Liability

We carry professional liability insurance. Clients remain responsible for their actions and are encouraged to understand applicable laws in their state.

30. Confidentiality & Privacy

We respect client confidentiality but may disclose information in situations involving harm or as required by law. See our Privacy Policy for details.

31. Inclusivity

We serve all individuals regardless of race, gender, sexual orientation, religion, or disability.

32. Client Accountability

Clients are responsible for their decisions and actions based on the coaching process.

33. Jurisdiction

These terms are governed by the laws of the State of [Insert State]. Disputes will be resolved in [Insert County, State].

34. Refund and Cancellation Policy

Refunds for coaching are not issued once services are rendered. For digital products, refunds may be issued for delivery failures. Cancellation policies are outlined in our Client Agreement.

35. Indemnification

You agree to indemnify and hold harmless Ariel DeFreeze Life Coaching & Consulting from any claims or liabilities resulting from your use of our services or products.

36. Force Majeure

We are not liable for delays or service interruptions due to events beyond our control, such as natural disasters or pandemics.

37. Electronic Communication

By using our services, you consent to receive communication electronically, which satisfies legal notice requirements.

38. Digital Security

We take reasonable steps to secure data but cannot guarantee 100% online security. Use the website at your own risk.

39. Social Media and Content

Content shared with us via social media may be used for promotional purposes. Inappropriate content may be removed at our discretion.

40. Testimonials

We may use client testimonials for marketing with your consent. All testimonials must reflect truthful experiences.

41. Service Availability

We may change, limit, or discontinue services at any time. If a purchased service becomes unavailable, we will work to resolve the issue or issue a refund.

42. International Use

International clients are responsible for complying with their local laws. We are not liable for international fees or restrictions.

43. No Waiver

Failure to enforce any part of these Terms does not waive our right to enforce them later.

44. Third-Party Services

By using tools or services integrated with our website, you agree to their respective terms. We are not liable for third-party performance.

45. Feedback

By submitting feedback, you grant us permission to use it without obligation or compensation.

46. Prohibited Conduct

Do not use our services for illegal activities, including spamming, malware distribution, or unauthorized access.

47. Language of Agreement

These Terms are in English. In the event of discrepancies between versions, the English version shall prevail.

48. Accessibility

We are committed to accessibility. Please contact us if you require accommodations when using our website or services.

49. Electronic Signature

Use of our site constitutes your electronic signature and agreement to these Terms.

50. Interruptions

Temporary service interruptions may occur due to maintenance or technical issues. We are not liable for data loss.

51. Affiliate Disclosure

We may receive a commission for affiliate links used on our site. We only promote services aligned with our values.

52. Client Conduct

You agree to provide accurate information and honor all coaching commitments. Misuse may result in service termination.

53. Export Control

International users must comply with U.S. export laws. Services are not available in embargoed countries.

54. Term Precedence

In case of conflict between these Terms and another agreement on our site, these Terms shall govern unless otherwise stated.

55. Conflicts of Interest

We will disclose any potential conflicts and act with transparency to resolve them fairly.

56. Agreement Acknowledgment

By using our website or services, you agree to all terms and conditions herein. If you disagree, discontinue use immediately.

Review and Update Notice:
Please review these Terms regularly. Continued use of the site or services implies acceptance of any updates.